Coronavirus Update

NOTE: Please see BELOW for emergency recommendations and tips with your appliances :)

LETTER TO PATIENTS: Dear Patients, Families, and Friends of Johnson Orthodontics,

As you know, we have been closely monitoring the recommendations for how to handle the coronavirus pandemic in our office setting and taken as many precautions as possible.

Last week, Governor Mike DeWine, in tandem with the Ohio State Dental Board and Ohio Dental Association officially recommended, and eventually mandated that all non-emergency dental procedures be rescheduled, including orthodontic treatment. This is for several reasons - first for the safety of the patients and practitioners themselves, second to reduce the likelihood of the spread of COVID-19 within the community, and finally to preserve precious resources as we are learning that our hospitals may require donations of excess personal protective equipment such as the masks that we routinely wear.

The recommendation did not specify an anticipated duration, and it is likely that they were hesitant to commit to any specific amount of time. We don't know how long the recommended closure will last, but we will do our best to provide routine updates. As such, here's what you can anticipate in the coming days and perhaps weeks.

  1. We will be individually contacting any patients whose appointments must be rescheduled. We will do our best to keep your treatment on track, and we plan to make adjustments to the schedule when we resume operations to be able to accommodate the larger volume of patients.
  2. We will continue to see you for any emergency needs. This means that if you are in pain or discomfort, we are still here for you!  We will be available by phone and will routinely check voicemail.

We thank you in advance for your understanding and support. As you know, your safety, and the safety of our families and staff members are the top priority. In addition, we are being shown through robust evidence that it truly is our civic duty to do our best to ensure the safety of all members of our community by doing our part to reduce the spread of COVID-19.

Please stay healthy and we hope to see you soon!


If you have an orthodontic problem or emergency:

  • Please know that you can always call our offices to speak with someone about your issue.  The doctors are on-call 24-7 and will do their best to help you!
  • The American Association of Orthodontists has some excellent tips on their blog as to how to handle various issues at home.  Please check out this link:
  • You are welcome to and it is appreciated to take a cell phone picture of the issue if you end up needing to contact one of the doctors.  This is very helpful for them to advise you in the appropriate way.

Specific appliance recommendations/issues for patients in active treatment and retention:

  • For patients wearing ELASTICS: patients should continue to wear their current elastic patterns as prescribed at their most recent check-up.  It is recommended that you STOP your ELASTICS at the 8 week mark from their last appt.  (so you don't overdo it).  If you are out of elastics, please call us and we will mail you some.  Please do not use any other size of elastics or in any pattern that was not prescribed.  
  • LIP BUMPER PROBLEMS: please CALL our office for instructions.
  • If you have a palate expander, STOP TURNING after you have completed your recommended number of turns.  DO NOT DO MORE THAN WHAT WAS PRESCRIBED.
  • If you have a lower expander, please CALL our office for instructions.
  • For patients with a CARRIERE APPLIANCE, please continue your elastics in your prescribed pattern (and elastic strength) for NO MORE than 8 weeks following your last adjustment.  Please call us if you need more elastics.  If your appliance is LOOSE, please call us.
  • For patients in ALIGNERS: please continue to progress through your aligners as you would normally do (and call us if you need more elastics).  If you run out of aligners, please wear the aligner you are currently on full time until your next appointment.  If you lose or break an aligner, please wear the previous one until your next appointment.
  • For patients in REMOVABLE RETAINERS: if you lose or break a retainer, please CALL us for specific instructions.  Some patients may have a back-up retainer that they can wear as long as it is fitting reasonably well.  
  • If you have a BONDED WIRE RETAINER and experience a breakage, loosened glue, or other issue, please CALL us for instructions.  Do your best to wear your removable retainer (if available) to minimize tooth movement and cover any areas of discomfort.

Columbus Office: 614-451-1402             Upper Sandusky Office: 419-294-2529